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Welcome to the bmobileSecure
Camera-Only Packages FAQ's
Frequently asked questions
CameraOnly Packages
bmobileSecure Camera Only Packages.
Panel, Cameras, PoE Injectors, Mobile App.
New and Existing bmobileSecure customers.
• Our website www.bmobile.secure.com(http://www.bmobile.secure.com/)
• Contact us at 824-TSTT (8788), Option 2 then Option 4
• Visit any of our bmobileSecure Dealer Stores across Trinidad and Tobago
• bmobile Tobago Retail Store
3 Years.
Yes, once the customers’ monthly rental is adjusted a new contract will be required.
No. However they can request to be migrated to the New Camera Only Packages.
No, these features to be launched later.
Yes.
Yes, a SWITCH is required which is billed at an additional monthly recurring charge.
No. There are no options available for outright purchase.
Eight (8). Each additional camera outside of the camera only package will be billed $500.00 per installation.
No, free installation is applicable to the base package ONLY and not for additional cameras or components.
On the Mobile App and on the Panel.
Yes. The app allows you to view live video feeds, review recordings, and manage your cameras on both iOS and Android devices.
The recording on a standalone camera is stored on the SD Card. Live video streams can be viewed on both the Smart Home Panel, as well as the Mobile App.
16GB SD Card.
No, if the camera is stolen, the SD card goes with the camera which is unplugged.
Yes. The cost of the site visit is $150.00, which will be billed on the first invoice.
Yes, all revisits to install additional camera bundles will incur a charge of $500.00 per camera.
1 Year.
Yes, the Camera Includes 16 GB micro-SD Card for local and onboard video storage. The cameras have Field of View 90 Degrees
No.
Local Storage Supports up to 512 GB.
No.
The Police will be notified immediately to be dispatched.
Panic, Fire and Medical Alerts.
Fire Services and Ambulance Service will be contacted.
Yes, the package can be upgraded to the current Alarm Monitoring Packages which includes accessories.
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